Terms and Conditions

1. Original EGRN needs to be presented at the time of taking delivery of garments.
2. Express / urgent (24hrs) delivery of garments will be charged 50% extra over the regular tariff and 100% extra for same day delivery (12 hrs).
3. Customers are requested to examine the garments at the time of delivery any damages found after taking delivery we shall not be held responsible for the same.
4. Customer should give the garments for rewash within 24 hours from the time of delivery of the garment. No garment will be accepted for rewash without tag.
5. We are not responsible for fastness/ running of colour / Shrinkage / damage to embellishments / embroidery work on the garments during process.
6. Every effort is made for removal of stains.100% stain removal is not guaranteed and the customer shall not have any rights to claim deduction in processing charges.
7. We follow a "No claim" policy. All articles are accepted at the customers risk. We shall not be held responsible for damage to garments that cannot withstand the normal cleaning process. We shall also not be held responsible for damages caused to the garment during processing, which is exposed to continuous sunlight / age of garments / quality of fabric.
8. We shall not be held responsible for any ornaments /Jewellery fittings on the garments.
9. We shall not be held responsible for shrinkage, damage, cuts, holes, scratches, stains etc. becoming apparent during the wash process due to defective manufacture, adulteration, deterioration or wear and rear and exposure to environment.
10. Every effort is made to deliver cloths on time, unless faced by unforeseen incidents of society, Force Majeure which is beyond our control, in such cases the customer is not entitled to any compensation or reduction in the charges.
11. Circumstances, if the delivery is delayed: the customer is not entitled to any compensation or reduction in the charges
12. Please note that we will not be responsible if the garment is not collected within 3 weeks from the date of delivery.
13. We accept no liability for any loss or damage of the cloths arising due to fire, burglary etc. beyond control or any other similar unforeseen causes.
14. The tariff for designer wear will be decided on a case basis depending on the complexity of the garment, which will be communicated to the customers on the spot or after it is examined by the expert at the processing unit.
15. We will undertake the process of designer wear based on the recommendation / suggestion given by the designer, provided our Expert's recommendation / suggestion.
16. In case the garment / home Lenin gets damaged in the process, apart from the reasons mentioned in point no. 4, 5, 6, 7, 8 & 9 the compensation may be limited to 10 times of the wash charge or 2000 whichever is lower.
17. All disputes are subjected to Bangalore Jurisdiction only.
18. Faabrocare reserves the right to Cancel / modify/ Change the Terms and Conditions at any point in time without any intimation I prior notice.